REFUND POLICY

Thank you for purchasing our children’s furniture products. We value every customer’s shopping experience and are committed to providing you with clear and convenient after-sales service.

Due to continuously increasing operating costs and intensified market competition in recent years, our business has been operating at a loss for an extended period. After careful consideration, we have decided to conduct a clearance sale at a loss. This promotion mainly targets our existing children’s furniture inventory; quantities are limited and sales will continue while supplies last. Even during the clearance sale, we will still provide return support according to our normal after-sales process.

1. Return Period

We offer a 30-day return guarantee.

Customers can contact us to apply for a return within 30 days of receiving the children’s furniture if they are not satisfied with the product or need to return it for other reasons.

2. Return Policy for Opened Items

To protect customer rights:

Even if the item has been opened, you can still apply for a return;

Customers need to contact us in advance to confirm the return process;

Please keep all accessories, packaging materials, and relevant order information;
After the item is returned, we will complete the return review based on the actual situation.

3. Return Application Process

To process a return, please contact us via customer service email first.

When applying for a return, please provide the following information:

Order number;
Product name;
Reason for return;
Recipient information;
Product photos (if involving damage or quality issues).

After confirming your application, customer service will provide you with a detailed return address and return instructions.

4. Return Address

As this children’s furniture sale is a clearance sale, the return address may be adjusted according to warehouse arrangements.

Please note:

Do not return the product directly without contacting customer service for confirmation.

For returns, please contact us first to obtain the latest valid return address.

5. Refund Policy

After receiving and reviewing the returned product, we will arrange a refund.

Refund Process:

Refund will be processed after return approval;
Refund arrival time: Approximately 3 days;
Actual arrival time may vary depending on the processing speed of banks, credit card institutions, or payment platforms.

Refunds will be processed based on the order amount that meets the refund conditions.

6. Special Notes on Clearance Items

As this is a clearance sale at a loss:

Item prices have been adjusted for discounts;
Inventory is limited;
Some items may not be restocked;
All return requests still need to be submitted and reviewed according to the normal process.

We hope to provide customers with high-quality, cost-effective children’s furniture products through this clearance sale, while also clearing out our inventory.

Thank you for your understanding and support. We will continue to provide you with reasonable after-sales service to ensure your shopping experience is guaranteed.