PROBLEM CLAUSE

Due to continuously increasing operating costs and intensified market competition in recent years, our business has been operating at a loss for an extended period. After careful consideration, we have decided to conduct a clearance sale at a loss. Currently, the website mainly sells existing children’s furniture inventory. All items are available in limited quantities and will be sold while supplies last. Below are explanations of frequently asked questions during the purchase process.

1. Why are children’s furniture items on sale now?

Due to continued operating losses and the need to clear inventory, we have decided to conduct a clearance sale at a loss. This promotion mainly targets existing children’s furniture inventory, therefore, the prices are significantly reduced to provide customers with a more cost-effective purchase option.

2. What children’s furniture products do you sell?

We offer children’s chairs.

Please refer to the product page for specific product information.

3. Is the quality of clearance items guaranteed?

All items sold are normal inventory products and are managed according to normal sales procedures. We will strive to ensure the accuracy of product information and provide corresponding after-sales service to customers.

4. Can I purchase clearance items?

Yes. Clearance items can be purchased through normal ordering, just like regular items. However, due to limited stock, some items may sell out at any time. Customers with purchasing needs are advised to place their orders promptly.

5. Where will the goods be shipped from?

Our children’s furniture is shipped from our US warehouse.

Logistics Arrangement:

Order Processing Time: Same day processing;

Shipping Time: Approximately 2 days;
Relevant logistics information will be provided after shipment.

Actual shipping time may vary slightly due to logistics companies, weather, or other uncontrollable factors.

6. How long will it take to receive the goods after payment?

After successful payment, we will process the order and arrange shipment on the same day. Under normal circumstances, the shipping time is approximately 2 days.

7. How are children’s furniture purchases charged?

All children’s furniture orders are charged on a one-time sales basis.

The following points should be noted:

The order amount will be collected in one lump sum after successful payment;
There are no membership fees, subscription fees, or automatic renewals;
No additional charges will be incurred without the customer’s authorization.

8. Can I return the goods after receiving them?

Yes.

We offer a 30-day return policy:

You can apply for a return within 30 days of receiving the goods;

Even if the goods have been opened, you can still apply for a return if they meet the return requirements;

Please contact customer service before returning the goods to obtain the return address and specific procedures.

9. How to apply for a return?

To return an item, please contact us and provide:

Order number;
Product information;
Reason for return;
Contact information.

Customer service will provide a detailed return address and instructions after confirmation.

10. How long does it take for a refund to arrive?

We will arrange a refund after the return is approved.

Refund time:

Refund processing time: Processed after approval;

Estimated refund arrival time: Approximately 3 days;
Actual arrival time may vary depending on the processing speed of the payment institution or bank.

11. Are there any clearance items still in stock?

As this is a loss-leader clearance sale, stock is limited.

Items may not be restocked after they are sold out. Please purchase according to your actual needs in a timely manner.

12. What if there are problems with the goods I receive?

If you receive goods with quality issues, shipping damage, or order irregularities, please contact us promptly and provide relevant order information and photos. We will assist you in resolving the issue.

Thank you for your attention and support of this children’s furniture clearance sale. We will continue to strive to provide our customers with a convenient and safe shopping experience.